What Do Restoration Companies Do?

A restoration company is a company that specializes in structural and content repairs after a fire, smoke, water, sewer, bio hazard, textile, content or crime scene loss has occurred to a home or business. Restoration companies are usually the first respondents following significant damage to a home from floods and fires, water damage, sewage backup and other major events. The job of a restoration company is to clean up the mess and to preserve and protect the home and its contents so that further damage will not occur. Once the emergency work has been completed, ( usually within two days) the restorer begins the involved process of working with the home or business owner and their insurance adjuster to write a comprehensive repair estimate and begin work to restore the property. Some restoration companies also provide textile, household/business content and fine art cleaning, as well as storage services for these types of items.

Water Damage

When dealing with a sudden water loss that originates from a flooded tub, toilet, sink, dishwahser, clothes washer, water heater or a broken pipe, the restoration crew will make every effort to mitigaate the standing water and dry the home or business, (usually within 3 to 5 days) prior ro the onset of mold and extensive structural damages. Often times ceilings have fallen, floors have buckled and walls will need to be removed. Thus, most restoration compnaies are well versed in content inventory and pack out procedures.

Fire Damage

When dealing with a devastating fire to a home or business, a restoration company is capable of emergency content protection and strucutral board up services. Once the emergency work has been completed, (usually with in two days) the restorer begins the arduous process of writing a comprehensive repair estimate that is agreeable to the property owner and insurance adjuster. Once this has been accomplished, they will begin work to restore the property.

Step – By – Step Process

  1. After the major catastrophe, the property owner needs to contact their insurance agent immediately.
  2. The insurance compnay will typically provide you with information about restoration companies that will remove the water or other contamination.
  3. The property owner should review their reponsibilities under their insurance policy for cleaning up the property to prevent additional damage. Discuss any questions that arise with the adjuster or insurance representative.
  4. When the restoration company arrives, thoroughly walk through the property with the restoration company representative and discuss the areas that need cleaning.
  5. After the restoration company evaluates the work and equipment needed, they will provide an estimate for their services. Most insurance claims will cover the cost of restoration. However, if you are denied by your insurance company, you will be responsible for paying the restoration company.

sources: http://www.amrest.com/what-is-a-restoration-comapny-and-what-services-do-they-provide.

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